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Direct answer: rarely because of the translation quality. The usual causes are a name that does not match the passport, a stamp added after the translation, a page or reverse side that was never scanned, the wrong deliverable, an expired source document, or an illegible scan.
The six ordinary failures
- A name mismatch. The certificate says one spelling, the passport another, an older translation in the file a third. The fix is choosing the anchor spelling before the work starts.
- Wrong order with attestation. Stamps added after the translation do not appear in it. Where the certified copy must show the chain, attestation comes first — the order question is worth one message before anything is paid for.
- A missing reverse side. Attestation stickers and seals often sit on the back. Unscanned means untranslated.
- The wrong deliverable. A scan submitted where the office wanted a wet-stamped hard copy, or the reverse.
- An expired source document. Some certificates — police clearances most famously — are accepted only within a window after issue. A perfect translation cannot rescue an expired original.
- An illegible source. A faded seal or ambiguous handwriting that was guessed at instead of queried.
The common thread
Every one of these is visible before translation, when someone reads the document against its destination. That is the argument for review-before-quote, and it is how we work: send the document, name the receiving authority, and the problems surface at the desk instead of the counter.
Final acceptance always rests with the receiving authority — what preparation controls is that the decision turns on their criteria, not on an avoidable error.
Send the document and tell us where it will be used. We check the order before you pay.